Your Privacy

At The Phone Card Store, we are committed to protecting your privacy!

Purchasing Safely Online

The Phone Card Store uses the services of ChargeGateway.com. to provide the greatest level of online transaction security to our customers. The credit card approval process for your transaction will be handled directly by ChargeGateway, a PCI compliant bank certified third-party expert at providing secure transactions online. The Phone Card Store further employs a 128 bit SSL (Secure Socket Layering) encryption process, which handles the approval process with the issuing bank for your credit card. This process requires the retention of your confidential credit card information for only a 2-5 second period (depending on your connection) and is NEVER stored online for your protection. Therefore, you can be confident that your online shopping with us is 'safe & secure'! Click here to view the secure transaction process.

How does The Phone Card Store keep your membership information private?

All of the customer data we collect when you sign up for your free membership is kept on our secure site server, and is protected against unauthorized access behind multiple firewalls. This customer information is only used by us and will not be given out or sold to any other organization - we promise! If at anytime you wish to be removed from our database records, please feel free to contact us at support@thephonecardstore.ca and we will be glad to accommodate your request.

Why do we collect personal information?

Simple. The information that is collected when you become a member allows us to provide you with a more personalized shopping experience. This information can be changed by you, online, at anytime through the "Buyers Club" box after login by clicking through "change profile".  We personalize your shopping experience by using your purchase and long distance calling preferences to shape and determine our recommendations about and 'Specials' or 'Sales' that will probably be of interest to you, our member. We also monitor the overall site usage to help us develop the best possible design and layout of our site, to ensure that you have a friendly shopping experience. The Phone Card Store welcomes your comments or suggestions about our site. Please send email to support@thephonecardstore.ca.

Your PIN's

Your PIN (Personal Identification Number) has been specifically assigned to you. This number represents the amount of money you have remaining on your PhoneCard account. You should not give this number to anyone! Should you lose or forget your PIN number, you can "resend" the original PIN email with dialing instructions by accessing the "view order history" area of your Buyers Club account.  The Phone Card Store does not assume responsibility for lost or stolen PAC's.

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